Cancellations or changes
Orders are often automatically processed 6 hours after they are placed.
You certify that you have read, comprehended, and accepted the following policy by placing an order.
- You can only cancel your order WITHIN 6 hours from purchasing time of the same day. Please be informed that a management, processing and transaction fee (30% of your total order value) will be applied for the cancellation.
- You can only change order information (size, color, address) WITHIN 12 hours from purchasing time of the same day.
You can get in touch with our Customer Service by email: [email protected] and include the following details in your inquiry:
- Order Number.
- Name of the Item.
- Reason for cancellation.